Four Ways to Connect to 2-1-1

CALL

Dial 2-1-1 or 1-800-924-5514
TTY dial 7-1-1 Available 24/7

TEXT

Text your ZIP Code to 898211
Monday-Friday
8:00am to 5:00pm

CHAT

Chat online with 2-1-1
Monday-Friday
8:00am to 5:00pm

SEARCH

Search our online directory
Available 24/7

The answers you’re looking for are just three digits away. Information, community resources, and referrals on a variety of health and human service issues are available with one easy call to one of 2-1-1’s trusted and caring call specialists. Specialists are available to answer the helpline 24 hours a day, seven days a week.

At Brown County 2-1-1, all contacts are answered by staff with knowledge about a variety of health and human service areas. Brown County 2-1-1 is nationally accredited by AIRS (Alliance of Information & Referral Systems) and locally endorsed by Wisconsin-AIRS (Wisconsin- Alliance of Information & Referral Systems).

2-1-1 is a statewide resource, available to everyone. There are eight 2-1-1 contact centers in Wisconsin, divided regionally.  Each center is accessible by calling 2-1-1 or toll free (877) 847-2211. The services are available 24 hours, every day, and all year. Find out more information here

Additional 2-1-1 Services

2-1-1 Counts: Find out what the community’s most pressing needs are by exploring 2-1-1 counts. This website offers real-time, searchable data that is customizable by Wisconsin 2-1-1 call center, zip code, or legislative district.

2-1-1 Reports: United Way 2-1-1 reports on what needs are being presented in the community, how they are being met, and who is helping to meet those needs. Caller information such as gender, age, and sex are also collected. View reports here.

2-1-1 Community Education: 2-1-1 can provide services to your organization including direct referrals, guest speakers, a 2-1-1 informational booth at health fairs or trade shows, 2-1-1 material distribution, and in-service training.

Additional Information for Agencies

Become a 2-1-1 resource: If your agency is interested in being included in our database, please see the United Way 2-1-1 Database Registration Form and Agency Inclusion/Exclusion policy.

Questions?

If you have any questions, contact Holly Ladwig, Resource Specialist.

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