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2-1-1 PLUS Sites

(PARTNER... LINK... UNITE... SUPPORT)

  What are 2-1-1 PLUS Sites?

The Brown County United Way has established 2-1-1 PLUS Sites within various community settings (click here to view sites).  This will give people who do not have phone and/or Internet access an opportunity to learn about and utilize the 2-1-1: Get Connected, Get Answers call center and database. 

With more than 1,600 federal, state, and local agencies serving Brown County, navigating the web of service providers can be confusing.  2-1-1 PLUS offers Brown County residents needing help and guidance on how to get connected to available resources, particularly people with lower incomes, those who are isolated or new to the area, or those who are learning English. 

2-1-1 PLUS Sites will be located within participating Brown County settings such as:

·        Schools

·        Churches

·        Libraries

·        Resource centers

·        Homeless shelters, and

·        Childcare centers

2-1-1 PLUS Sites are a pioneering concept locally and nationwide.  Agency staff is trained to help their clients contact 2-1-1, via telephone or the Internet.  The staff are also equipped with the 2-1-1 PLUS Tool Kit.  The Tool Kit is a guide for client referral, providing information to educate and train staff that have direct contact with clients needing assistance.

This increased community collaboration and coordination will:

      • Help build stronger links between individuals, families, and community services.
      • Increase knowledge about current local programming and available resources.
      • Strengthen existing ties and create new ones between all community agencies.
      • Create community-wide ownership of the 2-1-1 system and increase its effectiveness.
      • Reduce program duplication and improve efficiency.

For more information on 2-1-1: Get Connected, Get Answers, or contact Lisa Clark , 2-1-1 Manager, at lisa@browncountyunitedway.org .

Find information about other 2-1-1: